FAQs

FAQs

After you purchase a course seat, you will be automatically registered as a participant in that course. You will receive an email from continuingeducation@talktools.com with all of the details you need to access and complete your course.

Go to the Tech Requirements for Accessing Your Course page to review the requirements. MAKE SURE YOU HAVE MET TECH REQUIREMENTS PRIOR TO ACCESSING YOUR COURSE 

Yep! If you do not have tech requirements met on your end, you may have issues starting your course.

It is the learner’s responsibility to meet the tech requirements for our on-demand, e-learning courses

TalkTools is not responsible if the learner does not perform a tech check, then has issues accessing their course 

TalkTools DOES NOT recommend using company-issued computers for your digital learning with us, as settings on these devices can be configured to block access to site outside of your organization’s domain.

If you proceed with using your work-issued device, it is the learner’s responsibility to contact your organization’s IT department to resolve any firewall issues. 

  • Courses you have registered for are listed on your learner portal.
  • Click on course title to access course content (e-learning presentation, quiz, course exit survey (CEUs), certificate of course completion)
  1. BEFORE YOU START YOUR COURSE, BE SURE YOUR TECH REQUIREMENTS ARE MET. Go to Tech Requirements for Accessing Your Course for more info
  2. After your tech check, go to Access Your Courses portal on education.talktools.com homepage
  3. Username is the email used to purchase your e-learning seat
  4. First time learners: click on reset password button to create your password
  5. Enter your email again
  6. Go to your inbox
  7. Open email from conti[email protected] and click on link to reset password
  8. Enter new password
  9. Click “login” button
  10. Enter email address
  11. Enter password you created
  12. You will be redirected to your profile page where you will find your course listing

TalkTools® is the approved ASHA and AOTA CEU Provider for Melanie Potock’s courses purchased on her site

Please review Melanie Potock Course Information

  1. SELF-STUDY: watch the recorded presentation
  2. VIRTUAL STREAMING or IN-PERSON: attend the workshop event. You must register once you arrive at the venue for in-person or on Zoom for virtual streaming
  3. Complete any quizzes associated with the course
  4. Submit the Course Exit Survey (CEUs) — even if you don’t want/need CEUs, all learners must submit the Course Exit Survey in order for the course to be completed and appear on your TalkTools transcript
  5. After you submit the Course Exit Survey, you will have access to your certificate of course completion

Self-Study/On-Demand = 365 days or 1 year from the date of purchase.

Webinars/Workshops = TalkTools® virtual streaming workshops and webinars are recorded. Recorded presentations are available for 2 days after the dates posted and accessible only to learners who purchased a seat for this course AND 30 days to complete CEU Survey.

Conferences = Virtual conferences have 60 days to complete and In-Person conferences have 30 days to complete after the live session ends.
(Please refer to the registration page for the exact date of expiration)

No, TalkTools does not file virtual courses for Illinois EI credit; we may file courses that are taught in-person in Illinois for Illinois EI credit on a case-by-case basis.

Nope! The Transcript button on your learner profile is ONLY for TalkTools courses you have completed. It is NOT your official ASHA course registry. 

Yep! In order for your course to be considered completed and appear on your TalkTools course Transcript, ALL learners must submit the Course Exit Survey (CEUs).

NOTE: you will have access to your certificate of course completed AFTER  you submit the Course Exit Survey (CEUs).

 

Learners can view and download their certificate of completion anytime through their learner profile until the course expires.

  1. Certificates of course completion are auto-generated and the name on the certificate is obtained from the Learner Profile — so whatever name you provided when you registered for your course will be the name on the certificate of course completion
  2. It is the learner’s responsibility to thoroughly review their learner profile to ensure their name is correct and to make any updates BEFORE the completion of your course.
  3. If you still need an updated name on your certificate of completion, the CE & Training Team will issue one updated certificate per completed course.
  4. Request any name changes via email: [email protected]
  5. The CE & Training Team will honor certificate name changes for 1 YEAR after the completion of your course.

The certificate you receive when you complete a TalkTools® is a certificate of course completion for that course — IT IS NOT AN OFFICIAL CREDENTIAL CERTIFYING LEARNERS AS OPT THERAPISTS 

TalkTools® advanced OPT training program, TalkTools® Levels™ Training, is NOT a certification. It is an internationally recognized  advanced training program, exclusively specializing in Oral Placement Therapy (OPT). 

Anyone interested in achieving official recognition as an OPT Therapist must first apply to the Levels Training Program — even if you have taken courses that are a component of the training. LEVELS APPLICATION.

Only speech and feeding professional who have achieved Level 3 and Level 4 status are officially recognized OPT Therapists.

TalkTools® advanced OPT training program, TalkTools® Levels™ Training, is NOT a certification. It is an internationally recognized  advanced training program, exclusively specializing in Oral Placement Therapy (OPT). 

Anyone interested in achieving official recognition as an OPT Therapist must first apply to the Levels Training Program — even if you have taken courses that are a component of the training. LEVELS APPLICATION.

Only speech and feeding professional who have achieved Level 3 and Level 4 status are officially recognized OPT Therapists.

The TalkTools Community is a private Facebook group with over 3K members! It is an awesome way to connect with speech and feeding professionals, fellow e-learners, parents, and more  . . .

If you haven’t joined, we strong encourage you to join!

TalkTools® Community on Facebook

Also check out our Training Support page